The hotel's location was perfect, just a short walk away from the convention center. This made it very convenient for us to attend the event without any hassle. Additionally, the staff were incredibly friendly and helpful, ensuring that our stay was comfortable and enjoyable. The rooms were well-equipped with basic amenities, and the bed was incredibly comfortable, allowing for a good night's sleep after a long day at the convention. The breakfast offered at the hotel was also worth mentioning, with a wide variety of options available to choose from.

No improvements needed, everything was fine.

Excellent breakfast, very nice staff.

Small room, hard mattress, parking costs extra.

Breakfast was great. Breakfast time until 13 o'clock . The staff was very nice.

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Friendly staff, helpful and English-speaking. Excellent breakfast buffet. Convenient location for Essen Messe. Close to parking garage. Easy access to bus.

Nothing that I didn't like.

Perfect breakfast

Noisy if window orientied to the street. Poor ventilation

Staff were very friendly. The breakfast buffet was delicious.

The breakfast buffet had a good variety of options, including fresh fruit, yogurt, and pastries. The hotel was conveniently located near public transportation and easy to access the city's main attractions. The free Wi-Fi was fast and reliable, which made staying connected easy.

The room was not very clean. We noticed dust on the furniture and the bathroom had a moldy smell.

We had a great time and enjoyed it very much. The price was a little high and may have gone elsewhere if we had more time to look but still felt it was worth staying there.

The pillows in the room were awful. Other than that we found no problems with anything. The staff were very good indeed.

The breakfast was very good. The service was also extremely good.

This hotel is a great value for the money. The prices are very reasonable and the attention to detail is commendable. The location, within walking distance from the convention center, is extremely convenient. The staff are friendly and helpful, providing excellent service. The rooms are comfortable, especially the beds. And the breakfast buffet is top-notch, offering a wide variety of delicious options.

All was satisfactory.

A very cosy accommodation with a great feel-good effect, rounded off by a great breakfast!

10,50 € for an outside parking place is in my opinion not relevant, because the same price is charged for the underground car park!

I like nothing about this hotel. Its a 2 start hotel adverting itself as a 4 start hotel.

Poor location; noisy rooms; old furnishing; overpriced rooms; smelly rooms; small rooms; not recommendable unless you have no choice. Best Western lose credit with hotels like this one.

The hotel is located in a convenient area, just a short walk away from a variety of restaurants and with great connectivity to public transport, making it perfect for those attending events at the adjacent convention center. The rooms offer a comfortable bed and powerful shower, while breakfast includes a variety of tasty options, including made-to-order eggs. The hotel staff offers exceptional service, going above and beyond to accommodate guests and make their stay enjoyable. You can enjoy unwinding at the well-stocked piano bar after a long day.

While the rooms are comfortable, some may find them a bit small, and air-conditioning is not available in all rooms.

The buffet at breakfast was ridiculously large, the service was quite good, and the place was reasonably priced. Altogether I'd say I got a lot more than I paid for, and I'd definitely stay again if I went back to Essen.

Enjoyed our romantic escape with great service and cozy rooms. The bar/restaurant offered amazing food and drinks at affordable prices, making it the perfect spot to unwind after a long day. The hotel's location was prime, with easy access to public transportation and popular attractions within walking distance.

The bed was also uncomfortable, making it difficult to get a good night's sleep. the lack of modern amenities like reliable Wi-Fi and accessible power outlets made our stay less enjoyable.